Coweta County Board Policy JCE explains the complaint process for students. The Coweta County School System realizes that there may be conditions in the school system that need improvement and that a student should have some means to effectively express their concerns which will be considered and handled with fairness. Students' complaints and grievances shall be resolved through orderly processes and at the lowest possible level. However, the following outlines the channels for eventual hearing should a circumstance dictate.
General complaints and grievances shall be approached in the following manner:
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The opportunity shall be provided any student or parents to discuss with the teacher a decision or situation which is considered unjust or unfair;
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If the matter remains unresolved, the student or parents may bring the matter to the principal’s attention for consideration;
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If the matter remains unresolved, it may be brought to the Superintendent or a designee for consideration;
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Complaints that remain unresolved following any action of the Superintendent may be referred in writing to the Board. The Board's decision, if it chooses to make one, shall be final
Complaint Procedures related to Federal Programs and/or the Every Student Succeeds Act (ESSA)
Any individual, organization or agency (“complainant”) may file a complaint with the Coweta County School System if that individual, organization, or agency believes and alleges that a violation of a Federal statute or regulation that applies to a program under ESSA has occurred. An official Coweta County School System Federal Programs and/or Every Student Succeeds Act (ESSA) complaint form is included in this document.
A formal complaint must be submitted in writing to the Coweta County School System Superintendent or his/her designee. The federal complaint form is located on the district website and available at all Coweta County School System schools and offices.
The complaint must allege a violation that occurred not more than one (1) year prior to the date that the complaint is received, unless a longer period is reasonable because the violation is considered systemic or ongoing.